We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return. To be eligible, your item must be in the same condition you received it—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

To start a return, please email us at hello@socialmadelocal.ca. Wait for confirmation before sending anything back, as we cannot accept items returned without prior approval. If your return is accepted, you will be responsible for the shipping costs to return the item. Please note that original shipping charges are non-refundable.

Once we’ve received and inspected your return, we’ll let you know if it has been approved. If approved, you’ll receive a store credit to use toward a future purchase.

ALL SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS, REFUNDS, OR EXCHANGES.

Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will review the issue and work to resolve it as soon as possible. Your satisfaction matters to us, and we want to ensure your experience is a positive one.

We only print on the highest quality garments, but even well-made clothing needs to be treated with love. So here is our most helpful advice on how to keep your Social Made Local apparel looking its best.

Turn Inside Out Before Washing
Flip your garment inside out to protect the graphic from zippers, buckles and general abrasion in the wash. This will help maintain the artwork's integrity.

Wash in Cold Water
Using cold water in the wash process will slow any fading of the garment and protect the vibrancy of the print. It's also a better choice for the environment.

Hang or Lay Flat to Dry
It takes more time, but the dryer is pretty hard on clothing. So when you remove your apparel from the washing machine, lay it flat or hang it on a drying rack. If you want that super soft feeling, throw your fully dry clothing in the dryer for a few minutes to fluff them up.

With proper care, we hope your SML apparel can go with you on all your creative adventures for a long time!