FAQ

Duties and Taxes?

Many of our products are warehoused locally in Canada. However, some are Print On Demand and ship worldwide. As a result, these items may be subject to additional duties and taxes before delivery.

What is Print On Demand?

Print On Demand (POD) products are made especially for you as soon as you place an order. Making products on demand instead of in bulk helps reduce overproduction and minimizes waste. The ink used in this type of printing is water-based and non-toxic, which we love. 

Do you have a physical location?

Currently, we are only selling online with no plans to open a physical location.  Since many of our products are Print On Demand, we only stock a few styles we bring to pop-up markets, like the YXE 33rd Street Fair in September. 

How long will shipping take?

We currently ship in Canada and the United States. Packages may take 7-21 days to arrive, depending on your location. Many of our products indicate an estimated delivery time. All orders will include a tracking link.

Can I return an item?

You have 30 days to return or exchange any item. To be eligible for a return, your item must be unused and in the same condition that you received it. All sale items are a final sale. Read our full refund policy.

Do you have a question? Ask us below!