We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@socialmadelocal.ca. If your return is accepted, you will need to ship the item(s) back at your own cost. Original shipping charges are non-refundable. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you will be issued a STORE CREDIT to use toward future purchases.
ALL SALE ITEMS ARE FINAL SALES, WITH NO REFUNDS OR EXCHANGES.
Please inspect your order as soon as you receive it. If you find that the item is defective, damaged, or if you received the wrong item, please contact us right away. We will evaluate the issue and work to resolve it. We value you as a customer and want to ensure that your experience is positive.
